Refund Policy

Can I Get Refund ?

Yes, If we are failed to start your Order within 24 – 48 hours. We will issue a refund. But if there is an issue from our customer side like, Page or Profiles are not public, or Link has a disability, or some kind age or country restrictions. We will try to resolve that issue from our Customers Side, if there is any issue from our side like we failed to deliver our likes, surely you’re able to get refund by contacting us.

Can Cancel My Order and Get Refund?

Yes, we can cancel your order if your order not processed or Started ! If you didn’t start getting your bought services , you can cancel your order, but if your order is started or processed from our system then we will not be able to cancel your order and refund, If your minds changes and you want to cancel your order, you have to be contact us earlier and ask for cancel your order , once order get started we dont refund your money.

Dispute Resolution & Complaints Handling Policy

At BoostFansOnline, we are committed to providing high-quality services and a smooth customer experience. If you are not satisfied with any aspect of our service, we encourage you to contact us so we can resolve your concern quickly and fairly.

How to Submit a Complaint

Customers can submit complaints through the following channels:

  • 📧 Email: [email protected]
  • 💬 Live Chat: Available on our website
  • 🌐 Website: Contact form

Please include:

  • Your order ID
  • Description of the issue
  • Supporting details (screenshots if possible)
Acknowledgment of Complaint

1. We will acknowledge your complaint within 24 hours of receiving it.
2. You will receive confirmation that your case is being reviewed.

Investigation Process

  • Our team will review the complaint thoroughly.
  • This may include checking order logs, delivery status, and account details.
  • We may contact you for additional information if needed.
Resolution Timeframe

1. Most complaints are resolved within 1–3 business days.
2. Complex cases may take up to 5–7 business days.

Possible Resolutions

Depending on the situation, we may offer:

  • Service re-delivery (if order not completed)
  • Partial or full refund (if eligible under our refund policy)
  • Replacement or correction of service
  • Explanation and clarification of service terms

Escalation Process

If you are not satisfied with the initial resolution:

  • You may request escalation by replying to our support team.
  • A senior support manager will review your case.
  • Final decisions will be communicated clearly and transparently.
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Chargebacks & Payment Disputes

Before initiating a chargeback, we strongly recommend contacting us first.
1. Unauthorized chargebacks may delay resolution.
2. We reserve the right to provide evidence of service delivery to payment providers.

Customer Responsibilities

To ensure fair resolution:

  • Provide accurate information
  • Follow service instructions
  • Contact us before opening disputes with payment providers
Continuous Improvement

We use customer feedback to improve our services and prevent future issues.

Contact Information

For any complaints or disputes, contact: